We ship all items with TNT or local courier delivery services. Standard Delivery is to the curb only, and some assistance from you might be required. Please contact us prior to placing an order, if you need a special delivery service/removalists and we can provide a custom quote.
Koala Audio does not accept returns of opened or assembled Studio Furniture. Please contact our product specialists with any questions you may have prior to purchase so you can order with confidence. In case you find any product defects or shipping damage, please get in touch with us immediately.
Please note that we are under no obligation to accept returns for opened items. If we agree to accept a return of an opened item, an agreed restocking fee will be deducted from your total refund. Additionally, returning goods is at your expense, and we will recover our original shipping costs to you. Any credit card or Paypal fees incurred from returned or cancelled orders will also be deducted from the refunded amount
As an Australian consumer, you also have a legal right to return any goods in certain scenarios such as if they are faulty, not fit for purpose, or don’t match the seller’s description. For detailed information regarding your consumer rights and guarantees under the Australian Consumer Law.
Audient’s premium audio interfaces require a high quality case for protection, and here at Analog Cases, we have designed a travel solution for all your needs.
The Audient iD14 has a solid metal exterior that could get scratched or scuffed if you’re not careful. Our PULSE case features an extra-soft black velvet interior to caress the metal body of the iD14. Now you can take this audio interface into the wild, while having peace of mind that you won’t damage the delicate switches or scroll wheel.
The PULSE case for the Audient iD14 has enough space to store the power adapter, while being a snug fit so the interface remains securely in place during travel. We’ve also included an interior pocket for storing any additional audio cables. Take the power of your studio with you on the go!